Returns & Refund Policy
Returns & Refund Policy
Thank you for shopping with JQL Pool Technologies.
We want you to be satisfied with your purchase.
Change of Mind
We do not offer refunds for change of mind unless required by Australian Consumer Law.
Faulty or Damaged Products
If a product is faulty, damaged, or not as described, please contact us as soon as possible.
Please provide:
- Proof of purchase
- Product model
- Description of the issue
- Photos or videos (if applicable)
Return Process
Please contact us before returning any product.
Items must not be returned without prior approval.
Refunds
Approved refunds will be processed using the original payment method where applicable.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Customers are entitled to a replacement, repair, or refund where required by law.
Contact Us
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